Thank you for shopping at For Keeps! REFUND POLICY Due to the nature of our customizable products, we do not offer returns or exchanges. Although we do not offer returns, we do guarantee customer satisfaction.
GUARANTEE POLICY
For Keeps guarantees you 100% satisfaction upon your
order's arrival. Your pieces will be made with the
highest quality of workmanship and made according to your design specifications.
We use nickel-free metals in all of our pieces (with
the exception of our Clip-on Hoops) but should you
experience any reactions from the metals we use, we
will happily refund your money. If any of your pieces
arrive broken, defective, or not to your specifications we will make it right.
*We review each customer concern on a case-by-case basis and ask that you
provide photo documentation so that we can properly and quickly resolve any issues that you might have. Because all of our pieces
are custom designed and made to order we cannot accept returns or give refunds on pieces if you do not like the final design
result. We appreciate our customers and will always do our best to take care of them!* |